Quality policy
The commitment of the Organization management
The Quality Policy is the top document, by which we undertake to manage in our work and in a progress of our activities. Our aim is to lead our organization to sustainable development. We are committed to meet customers and stakeholders’ requirements. We are committed to fulfill requirements for the products and continually improve their quality. The top management is committed to provide all necessary resources for the operation of the organization and its continuous improvement. We want to become the organization that customers seek and will seek because it provides high quality and comprehensive services. We want to carry out our activities, as we did them before, with the least impact on the environment. Through a set of measures, we want to provide our employees a workplace with an emphasis on safety at work.
Profile of the Organization
Our business consists of repurchase, purchase, sorting and recovering of other and hazardous waste materials, together with analysis and sales of scrap ferrous and non-ferrous metals, and related processes.
The main principles of the Quality policy of our organization
- Satisfaction of internal and external customers, suppliers and partners, improvement of communication with customers
- Fulfillment of legal requirements for quality of the Environment and Occupational Health and Safety
- By continuous improvement in all aspects of our business, ensure the satisfaction of customers, employees and stakeholders.
- Precise and clear definition of responsibilities and powers of employees at individual positions.
- Motivate employees to better performance and quality of work.
- Permanently provide training for the staff at all levels.
- Process approach – definition of core processes, process owners, systematically benchmark the capability and performance of processes, analyze the outcome of processes
- Responsibility towards surrounding environment - not to harm the environment through our activities, assists in the development of the region wherever it is possible.
- Continuous improvement – of the organization's performance, product quality, expanding the range of features of existing products, develop new products, improvement of internal environment, communication.
- Focus on facts in the decision-making - suitable techniques for collecting, analyzing of data, and credibility of the results.
- Accountability for the product, provision of contractual warranty favorable to the customer.
- Elimination of developing faults and deficiencies and their immediate removal.
- Check and enforce compliance with relevant legal and other regulations to fulfill requirements of occupational health and safety.
- Inform employees on conditions of the OSH, especially in area of risks elimination in the workplaces.